Privacy Policy

Supplychain Assist Ai Pty Ltd (ABN 97 699 029 046) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information.

1. What Information We Collect

We may collect the following types of personal information:

Your name, email address, phone number, and organisation name when you contact us via our website or email.
Information you provide in messages, enquiries, or consultation requests.
Technical data such as IP address, browser type, and pages visited when you use our website (see section 5 on cookies).

2. How We Collect Information

We collect personal information directly from you when you:

Send us an email at ceo@supplychainassistaipty.online.
Submit a message through the contact form on our website.
Communicate with us by phone, mail, or in person.

We may also collect information automatically via cookies and similar technologies as described in section 5.

3. Purpose of Collection

We collect personal information for the following purposes:

To respond to your enquiries and provide consulting services.
To communicate with you about our services, projects, and relevant industry insights.
To improve our website and service offerings.
To comply with legal and regulatory obligations.

4. Disclosure of Information

We will not disclose your personal information to third parties except:

With your consent.
Where required or authorised by law.
To our professional advisers (e.g., accountants, lawyers) who are bound by confidentiality obligations.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to collect usage data and improve your experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Blocking cookies may affect some functionality of the site.

We may use analytics tools to collect anonymised data about website traffic and user behaviour. This data is aggregated and does not identify individual users.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encrypted communications, and access controls.

Personal information is stored in Australia. We will retain your information only as long as necessary for the purposes for which it was collected or as required by law.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us at ceo@supplychainassistaipty.online.

We will respond to your request within a reasonable period and in accordance with the Australian Privacy Principles.

8. Complaints

If you believe we have breached the Australian Privacy Principles or this privacy policy, please contact us at ceo@supplychainassistaipty.online. We will investigate and respond to your complaint within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our handling of your personal information, please contact us:

Email: ceo@supplychainassistaipty.online
Website: supplychainassistaipty.online

Supplychain Assist Ai Pty Ltd — ABN 97 699 029 046 — ACN 699 029 046 — Victoria, Australia